We hope you love everything you purchase from ochoice, but if you’re not 100% happy, we want to know about it. Please get in touch with all feedback about our products so we can continue improving our service for you.
If our products have any quality problems, you can contact our service staff at any time, and we will give you the best after-sale service.
The following is our return policy, the final interpretation of the policy belongs to ochoice.
Refund Acceptance Date
You can return any item within 30 days of purchase.
If you wish to return a product, you must notify ochice within 7 days of receiving your item. We cannot accept return requests after this period.
Requirements For Returned Products
All items being returned must be in new and resalable condition.
Refund To Account
Refunds will be provided after the items have been received and inspected. Your refund will be returned the same way, there may be delays in the payment.
Shipping And Other Related Costs Are Refunded
1. Shipping charges are non-refundable.2. Taxes and any other charges incurred by the customer are non-refundable.
Return Shipping Fee
Depending on the situation, we will confirm who will bear the return shipping costs. In the return communication, we will also give a clear answer to this question. You can also consult our service staff before buying.
Eamil: Cassie@o-choice.comWhatsapp: +86 13357055795